Terms of Service

Welcome to the LevelUp Retreat 2024 (referred to as “LevelUp 2024”), hosted by LevelUp Events LLC. By accepting this Terms of Service agreement (“Agreement”), you agree to all sections outlined below associated with LevelUp 2024

Furthermore, the purchase of a LevelUp 2024 badge, or any other form of participation, signifies you accept this Agreement.

“Us/We” and “LevelUp” refer to LevelUp Events LLC in this Agreement:


We aim to make LevelUp 2024 broadly available to everyone but we must impose certain restrictions. Accordingly, you cannot participate if you are prohibited under applicable laws.

We reserve the right to refuse to admit you to LevelUp 2024 or otherwise cancel your participation if:


  • We have previously disabled your LevelUp account for violations of our Terms of Service or any other policies.
  • For any other reason.


We do not tolerate harassment of attendees in any form. Participants in LevelUp 2024 reported or caught violating this policy may be expelled without refund at the discretion of LevelUp Events LLC.


You acknowledge that LevelUp is committed to offering a safe, pleasurable, and harassment-free experience at the Show for all workers and participants, and you hereby recognize that unruly conduct, inappropriate or illegal actions, or any form of harassment will not be accepted. 


Harassment is any unwanted contact, which includes (but is not limited to): physical or verbal threats; unwelcome attention; stalking; unwanted photography or recording; offensive behavior; use of physical force; behavior that creates a disturbance or is dangerous; using sexually explicit or offensive language or conduct; excessive profanity; obscene gestures; use of racial, religious, sexual, political, gender, ability, ethnic slurs, or any other targeted comments which are intended to cause personal offense to another participant, either in-person at the event or through social media channels.


  • At LevelUp 2024 , every attendee must display a badge, and all attendees must register. The only exception are children aged twelve or below, who may attend free of charge and are not required to wear a badge.
  • LevelUp Events LLC accepts Visa, MasterCard, Discover, and American Express for payment. On-site purchases may be made using credit card or cash only, whereas checks and money orders are not accepted at any time.


  • LevelUp Events does not issue refunds of any kind for purchases, but we do allow transfers.
  • For help with transferring a purchase, reach out to LevelUp Events LLC.

Exchanges or Upgrades

  • Direct exchange of badges for a different type is not allowed for LevelUp 2024. In order to exchange a badge, you must first follow the Refund Policies to refund your current badge. Once refunded, you may purchase a new badge online if available. LevelUp is not responsible for sold-out preferred badge types, even if you have already refunded your previous badge. Any non-applicable day event badges must be refunded.
  • Valid government-issued photo ID and LevelUp 2024 badges are required for any exchange of badges on-site.
  • The unauthorized resale of badges is forbidden and will result in the forfeiture of the badge(s) without compensation. Badges are non-transferrable and must be used by the same person for each day of LevelUp 2024. Badges that have been sold or provided by anyone other than LevelUp will not be accepted and must be surrendered upon request. All badges remain the property of LevelUp.


Lost Badges

LevelUp is not liable for the loss, theft, or misplacement of badges, and will not offer refunds, credit, or replacements for such items. In the event of loss, theft, or misplacement, you will need to purchase replacement items at the full cost. If you lose an item during LevelUp 2024, please check with the LevelUp staff members to determine if it has been turned into Lost and Found. 


LevelUp bears no responsibility for lost, stolen, or forgotten items.

Assumption of Risk and Release of Liability

In exchange for attending, participating in, or becoming involved with LevelUp 2024, you agree to release LevelUp from any liability for loss, damage, or injury (including illness, disability or death) to yourself or your property while engaged with LevelUp 2024 and acknowledge that you assume all risks associated with participating.

General Provisions

This document represents a legally binding agreement between the parties and supersedes any prior agreements or representations. Its purpose is to provide a comprehensive release of liability and does not intend to assert any prohibited defenses under the law. The invalidity or unenforceability of any provision in this document will not affect the validity or enforceability of the remaining provisions. 


The parties agree to submit to the exclusive jurisdiction of the United States District Court for the Western District of Washington or the Superior Court of Washington State for King County for any actions, suits, or proceedings arising from this Agreement and waive any objection to venue. The parties further waive their rights to a trial by jury in any actions, proceedings, or counterclaims arising from or related to this Agreement, whether based on contract, tort, or otherwise.

Exploitation of Name and Likeness

By agreeing to participate in LevelUp 2024, you consent to LevelUp’s recording of your likeness, voice, and participation without any additional compensation. LevelUp and its assigns and/or licensees may distribute, exhibit, broadcast, exploit, advertise, publicize, and promote your name, biographical material, likeness, voice, and performance in connection with LevelUp 2024 or other LevelUp events, and may edit your appearance. 


You waive any personal or proprietary rights to your appearance. You represent and warrant that you have not made any conflicting contracts or commitments. Nothing in this agreement obligates LevelUp to use your appearance or exercise any of the rights granted herein.

Code of Conduct

You agree to adhere to LevelUp’s conduct policy and ensure that any minors under your supervision do the same.

Media Usage

  • LevelUp’s Code of Conduct and Anti-Harassment policy extends to photos, recordings, and acts of recording taken by attendees at LevelUp. Attendees must ensure that their photos and recordings comply with LevelUp’s Code of Conduct and Anti-Harassment policy, and any failure to do so may result in expulsion from the Show without refund. LevelUp reserves the right to enforce its policies at its sole discretion.

You confirm that you have read this Agreement thoroughly, fully comprehend its contents, and voluntarily accept and agree to it. You warrant that either (a) you are above the age of 18 and possess the right, authority, and capability to enter into this Agreement and assume the release and risk stated herein, or (b) your parent or legal guardian has read and assented to this Agreement.


In the event that you are a parent or guardian of a participant under 18 years of age, you warrant that you are indeed the parent or legal guardian of the participant, have the right, authority, and capability to enter into this Terms of Service Agreement, assume the release and risk described herein on behalf of the participant, and that he/she/they have carefully read and understood this Terms of Service Agreement and voluntarily agree to it.


LevelUp retains the right to modify this Agreement at any time.


July 14-16, 2022

Hilton Stamford Hotel Connectucit, USA



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400 Central Ave STE 6 | Farmingdale, NJ 07727 US